If you want to be a Good Boss, what do you need to accomplish day after day? If you have a Bad Boss, what can you do about it? Just about everyone who works has a boss, is a boss or plays both roles. The problem is that too many bosses lack the grit, skill and self-awareness to enable their people to do great work. And too many bosses compound the problem by acting like jerks. Weaving together real-life case studies and pertinent behavioural-science research, Good Boss, Bad Boss delivers a sometimes startling account of what the best bosses do day after day. These lessons are reinforced with checklists and quizzes to help managers gauge their strengths and weaknesses, and lead with competence and compassion. Sutton delivers a blueprint manifesto for anyone who has ever been elevated to a position of authority - and for those who suffer because their bosses just don t seem to get it. This book is the personal coach that every boss deserves: warm, smart, and freakishly good at translating scientific research into practical tips that will help keep you at the top of your game Chip & Dan Heath, authors of Switch: How to Change Things When Change is Hard